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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ivy Maynard

May 28, 2025

5  out of  5
rating by ivy Maynard
"We worked with Taylor to get auto insurance and it was a breeze! She explained everything to us throughout the process and answered any questions we had. I’d highly recommend this agency as they are very helpful!"
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Lisa Henderson

May 28, 2025

5  out of  5
rating by Lisa Henderson
"Patricia is a wonderful associate at Michael Powell State Farm Insurance. She was gracious and well versed in our insurance transfer process. Everything went smoothly and without a hitch. Patricia was very kind on the phone and I appreciated working with her."
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Micah Looney

May 27, 2025

5  out of  5
rating by Micah Looney
"Great customer service and knowledge"
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Celeste Maloney •

May 21, 2025

5  out of  5
rating by Celeste Maloney •
"I had a fantastic experience with my insurance agent, Antonio. He was thorough and attentive, taking the time to understand my needs. Antonio went above and beyond to find all the applicable discounts, ensuring I received the best coverage at a great price. His professionalism made me feel confident in my choices. I highly recommend Antonio to anyone looking for an exceptional insurance agent. Thank you, Antonio!"
We responded:
"Thank you, Celeste, for sharing your wonderful experience! I'm glad to hear that Antonio's thorough and attentive service made a positive impact. It's great to know he was able to find the best coverage and discounts for you. Your recommendation means a lot, and we're here for any questions you may have!"
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Sharon Mason

May 16, 2025

5  out of  5
rating by Sharon Mason
"Patricia is one of the best she doesn’t wait around to give me the answer ! I ask questions she’ll multitask get more than one thing done. She’s an excellent customer service and wonderful !"
We responded:
"Thank you, Sharon, for sharing your experience! I'm glad to hear that Patricia has been so helpful and efficient in addressing your questions. Her dedication to providing excellent customer service is truly appreciated. If you have any more questions or need assistance, feel free to reach out to our office anytime!"
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Dorel Gutman

May 16, 2025

5  out of  5
rating by Dorel Gutman
"Very helpful people. Thank you Patricia Knox and agency...!"
We responded:
"Thank you, Dorel! I'm glad to hear that Patricia and our team were able to assist you. We appreciate your feedback and are here for any future insurance needs or questions you may have!"
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Melissa Kizziah

May 16, 2025

5  out of  5
rating by Melissa Kizziah
"Logan gave me quote for my home and auto insurance and saved me money over what my current policy is. I switched my polices and I am happy I did. Logan was very thorough and professional during the process and answered all of my questions. Thank you, Logan for the great customer service!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm glad to hear that Logan was able to assist you with your insurance needs and help you save money. It's wonderful to know that his thoroughness and professionalism made the process smooth for you. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
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George Oneal

May 14, 2025

5  out of  5
rating by George Oneal
"Prompt service."
We responded:
"Thank you, George, for your feedback! I'm glad you found our service prompt. If you have any questions or need further assistance, feel free to reach out."
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Michelle Navin

May 7, 2025

5  out of  5
rating by Michelle Navin
"Winston made changing coverage easy - both understanding the coverage and making the change. I look forward to a long relationship with Michael Popwell Insurance and State Farm."
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to hear that Winston was able to make the process of changing your coverage smooth and understandable. We appreciate your trust and look forward to continuing our relationship with you. If you ever have any questions or need further assistance, please don't hesitate to reach out!"
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Leo Marthe

May 5, 2025

5  out of  5
rating by Leo Marthe
"It was a great experience, very easy to deal with the agency and specially with Taylor who guided me through the process to the end."
We responded:
"Thank you, Leo, for sharing your experience! I'm happy to hear that Taylor was able to guide you smoothly through the process. We appreciate your feedback and are here to assist with any future insurance needs."
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Alma Lascano

May 3, 2025

5  out of  5
rating by Alma Lascano
"We were with another insurance company for almost 20 years, but the premiums kept going up, so we figured it was time to look around. A friend recommended Richard McMurtrey, at State Farm, to us, and honestly, we couldn’t be happier. From the start, he made everything super easy and stress free. He’s always there to answer our questions, explains things in a way that actually makes sense, and really listens to what we need. Richard is not just professional, he is kind, patient, and truly looks out for his clients. We ended up saving thousands of dollars on our home, life, personal auto, and commercial auto insurance. It feels great knowing we have someone we can trust. If you’re looking for someone who genuinely cares and knows his stuff, Richard’s your guy. Thanks, Richard!!"
We responded:
"Thank you, Alma, for sharing your experience! I'm delighted to hear that Richard has been able to provide such exceptional service and support. It's wonderful to know that he made the transition smooth and helped you save significantly on your insurance needs. Your trust and satisfaction mean a lot to us. If you ever have more questions or need further assistance, please don't hesitate to reach out."
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Christopher Harakas

May 1, 2025

5  out of  5
rating by Christopher Harakas
"Taylor was very helpful and knowledgeable on helping me get car insurance! Highly recommend her!"
We responded:
"Thank you, Christopher! I'm happy to hear that Taylor was able to assist you with your insurance needs. Her expertise is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bobbi Everett

May 1, 2025

5  out of  5
rating by Bobbi Everett
"Showing my appreciation to Winston Hogan today for walking me through my policies. He was so informative."
We responded:
"Thank you, Bobbi, for sharing your appreciation! I'm glad Winston was able to guide you through your policies and provide such informative assistance. If you have any more questions or need further help, feel free to reach out to our office. We're here for you!"
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Shirley Braxton (Sunny)

April 29, 2025

5  out of  5
rating by Shirley Braxton (Sunny)
"I am so honored to have Patricia as someone I can call on at State Farm to handle all of my insurance needs. She's never in a rush to get me off the phone. She's very patient, thorough, and such a sweetheart to work with. She also makes sure that I have the proper coverage. If there's anything that i'm missing, she explains it to me and gets right on it. Thank you, Patricia, for being a gem!"
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harmony20001

April 23, 2025

5  out of  5
rating by harmony20001
"Patricia Knox has helped my family and I with all of our insurance needs. She’s a great asset."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Patricia has been such a valuable support for your family's insurance needs. Her dedication truly makes a difference. If you ever have more questions or need further assistance, our office is here to help!"
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Amy Brandon

March 29, 2025

5  out of  5
rating by Amy Brandon
"In July 2024, I contacted Taylor regarding my auto insurance (I was no longer satisfied with a company that I had done business with for 20 years), after speaking with her, I decided to switch over my home and auto insurance. Taylor answered all of my questions, helped me revise my coverages for a better rate, whilst providing personable customer service. I informed my former agent that I would be leaving and why, their response: Don't worry in this market you'll be back. (No, I will not) A few months later, I contacted Taylor again to switch my life insurance policies as well. I could not be happier. If I could give 100 stars I would."
We responded:
"Thank you, Amy, for sharing your experience! I'm delighted to hear that Taylor was able to assist you with your insurance needs and provide such personable service. It's wonderful to know you're happy with your decision to switch your insurance policies with us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Monique scott

March 26, 2025

5  out of  5
rating by Monique scott
"Very nice and kind and answer all my questions. Thank you 😊"
We responded:
"Thank you, Monique! I'm glad to know that you found the service nice and kind. It's wonderful to hear that all your questions were answered. If you need any more assistance, feel free to reach out anytime. 😊"
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Clara LeVert

March 25, 2025

5  out of  5
rating by Clara LeVert
"Taylor was the best insurance agent i have ever had the pleasure of working with about my policy. she was so very helpful and made sure i was given every possible discount i was eligible for. She was beyond sweet and patient and even funny. I can’t imagine being able to be so upbeat with such a hard job."
We responded:
"Thank you, Clara, for sharing your experience! I'm delighted to hear that Taylor was able to assist you with your policy and ensure you received all the discounts you were eligible for. Her sweet and patient nature truly shines through, and I'm glad she made the process enjoyable for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Oscar Pinedo

March 24, 2025

5  out of  5
rating by Oscar Pinedo
"Taylor was very helpful made it so easy for me to get my car insured I would highly recommend her!"
We responded:
"Thank you, Oscar, for sharing your experience! I'm happy to hear that Taylor made the process of insuring you so easy. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
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Shawne Jr

March 22, 2025

5  out of  5
rating by Shawne Jr
"Patricia Knox provided excellent service 10/10!!! So helpful, patient, and understanding. Love speaking with Patricia anytime!"
We responded:
"Shawne, Thank you for your wonderful feedback! I'm glad to hear that Patricia provided you with excellent service. We appreciate your support and look forward to assisting you with any future needs."
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Phyllis Falt

March 21, 2025

5  out of  5
rating by Phyllis Falt
"When visiting Michael Popwell-State Farm Insurance Agency I was welcomed. Patricia Knox attended to my needs rapidly and efficiently"
We responded:
"Thank you, Phyllis, for sharing your experience! I'm happy to hear that Patricia was able to assist you quickly and efficiently. We appreciate your feedback and look forward to helping you with any future insurance needs!"
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Austin Harper

March 14, 2025

5  out of  5
rating by Austin Harper
"Ricky made the process of getting renters insurance as seamless and easy as possible!"
We responded:
"Thank you, Austin, for sharing your experience! I'm glad Ricky could make the process of getting insurance so smooth and easy for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Lisa Gobran

March 13, 2025

5  out of  5
rating by Lisa Gobran
"Richard did a wonderful job finding us the coverage we need. Thank you"
We responded:
"I'm happy to hear that Richard was able to assist you in finding the right coverage, Lisa. Thank you for sharing your positive experience! If you have any more questions or need further assistance, feel free to reach out."
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Christopher O'Connor

March 12, 2025

5  out of  5
rating by Christopher O'Connor
"Taylor was very professional and knowledgeable. I would recommend anyone to trust her with your insurance needs."
We responded:
"Thank you, Christopher, for your fantastic review! I'm glad to hear that Taylor provided you with professional and knowledgeable service. Your recommendation means a lot to us. If you have any more insurance needs or questions, don't hesitate to reach out. We're here to help!"
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April McGahee

March 7, 2025

5  out of  5
rating by April McGahee
"I have been with Ricky for about 5 years. He always works with me to get best and affordable insurance. Please let me do the same for you."
We responded:
"Thank you for the five-stars, April! We appreciate the opportunity to help you with your insurance needs."